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sobat777 Privacy Policy for Your Account

Our Privacy Policy explains what sobat777 collects when you open an account, sign in from a phone or desktop, and use DANA, OVO, GoPay or QRIS.

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CONTACT PATHS

Check Privacy Questions Through Account Help

A clear contact route helps when you want to ask about a Privacy Policy request, correct an account detail or understand a wallet record. Start from the account-help or contact path linked near sign-in, include the email or phone detail attached to your account, and describe the relevant date or payment reference. We use those details to locate the right record without asking you to send a password.

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Account access

If phone verification or sign-in does not work, use the account-help path and identify your registered contact detail. We can explain which information is needed to review an access request.

Wallet privacy

For DANA, OVO, GoPay or QRIS questions, provide the payment reference and account contact, not a wallet PIN. This lets us check the record while limiting unnecessary payment data.

Policy requests

To ask for correction, deletion or a copy of personal details, send the request through our contact route. We may verify account ownership before changing or disclosing information.

DATA PRACTICES

Explore How We Handle Your Privacy

Privacy decisions should be practical, so we describe the account events that create records and the steps used to protect them.

Account details

When you open an account, we collect the contact and verification details needed to create it and confirm later sign-ins. Keeping your phone or email current helps us match privacy requests accurately.

Device signals

A phone or desktop session may create device, browser and sign-in records used to detect unusual access. These signals help protect your account without requiring your wallet PIN or payment password.

Cookie controls

Cookies and similar tools can remember session settings and help us understand page use. Your browser can restrict them, although some sign-in or account functions may then need another step.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may be linked through a reference, amount status or timestamp. We use that record to reconcile requests rather than store wallet credentials.

Retention timing

We keep records only for the operational, security or legal purpose that requires them, then remove or anonymise them according to our retention process. You can ask which period applies to your request.

Change requests

You can ask us to correct inaccurate details, explain a processing purpose or provide eligible account data. We may request phone verification before acting, protecting the account from an unauthorised request.

Browse Privacy Policy Answers for Indonesia

These Privacy Policy answers cover the questions you are most likely to have before opening an account or connecting a local wallet. They explain account records, device activity, cookies, payment references, correction requests and the contact path, while local access depends on local law.

It covers information connected with your account, phone verification, sign-in device, cookies, support requests and payment references. It also explains why we use those details, how long records may remain and how to contact us.

Phone verification helps confirm that an account-access or Privacy Policy request comes from you. We may use the verified contact to protect account changes, without asking for your DANA, OVO, GoPay or QRIS PIN.

Yes. The policy explains how we handle references, statuses and timestamps connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. The payment provider’s own rules apply to its separate systems.

Use the account-help or contact path and state which detail is inaccurate. Include your registered phone or email, but never send a password or wallet PIN. We may verify ownership before updating the record.

You can ask which retention period applies to a particular record. We consider its account, security, support or legal purpose, then remove or anonymise it when that purpose and any required period have ended.

We may record browser, device and sign-in signals from your phone or desktop session. These details help identify unusual access and protect account changes; they are handled for the purposes described in the policy.

Start with the account-help or contact route shown near sign-in and describe your request clearly. Add the relevant account contact or payment reference so we can locate it, while access and eligibility depend on local law.

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